
What is the price and agreement term for sign up? Microsoft 365 is available at $6.90/mth for the Personal edition and $9.90/mth for the Family edition. You will also get 1TB OneDrive storage so you can create and edit files and sync them automatically to your computer and 60 monthly Skype minutes to stay connected with calls to mobile phones and landlines. You will get the full, installed Office experience on PCs, Macs, tablets (including iPad® and Android™ tablet) and phones. With Microsoft 365 Personal you can: Access smart assistance features, plus hundreds of premium templates, photos, icons, and fonts in Word, Excel, and PowerPoint Save and share files and photos across devices with OneDrive Experience advanced security protection in OneDrive and Outlook Use the subscription on up to 5 devices at the same time Contact support via chat or phone at no extra cost throughout your subscriptionFAQs What is Microsoft 365? Microsoft 365 allows customers to use all-new versions of Office virtually everywhere on all devices.
Who is eligible to subscribe to Microsoft 365? Any Singtel Fibre Broadband and Postpaid Mobile customers who are subscribed to any Combo, SIM Only, Easy Mobile excluding MBB Plans. Early termination charges are calculated by monthly fee multiplied by remaining contract period. Any termination within the contract term will be subject to early termination charges.
How will I be billed for the Microsoft 365 service? Singtel will bill you the monthly subscription directly through your Fibre Broadband or Postpaid Mobile line as a value added service. How can I sign up for Microsoft 365? Customers can sign up for Microsoft 365 at any Singtel Shops, Singtel Exclusive Retailers, MyAccount, My Singtel app (mobile customers only) as well as by calling 1609. I am not a Singtel customer, can I subscribe to Microsoft 365? Microsoft 365 is only eligible for Singtel Fibre Broadband and Postpaid Mobile customers. Business Registered customers are not eligible.
Microsoft 365 has to be activated within 3 months upon receiving the activation code. Do I have to activate the product before using? You will need to activate the product using the product key sent to you via SMS and/or email. How do I download Microsoft 365 after signing up with Singtel? Once you have signed up for Microsoft 365 with Singtel, you will receive an SMS and/or email with a redemption link to download Office application(s) on your devices.
Do I need to register to download Microsoft 365? Yes, you need to register prior to downloading Microsoft 365. For existing customers, you will receive redemption SMS and/ or email after signing up for Microsoft 365. For new Fibre Broadband and mobile customers, you will only receive redemption SMS and/or email only after your line is being activated.

You can subscribe for Microsoft 365 even if you are already covered by another subscription. Can I still subscribe to Microsoft 365 through Singtel? Yes. My previous subscription for Microsoft 365 is bought through other retail channels and subscription is ending. Your Microsoft 365 subscription will start after you have activated the service and you will be able to use Microsoft 365 for a period of 12 or 24 months after you have activated your service.
How do I renew my Microsoft 365 Personal or Family subscription? You will receive notifications prior to your billing end date to inform you on the renewal process. To continue enjoying full features and functions of Microsoft 365, you will need to renew your subscription. What will happen after the 12 or 24 months subscription has ended? If your subscription expires, the Microsoft 365 applications will enter into a read-only mode, which means you will not be able edit or create new documents. Will there be notification when the subscription is about the end? Yes, you will receive notifications from Singtel prior to your billing end date. Early termination charges for the Personal subscription apply. Can I change my subscription from Microsoft 365 Personal to Microsoft 365 Family after signing up with Singtel? No, You would need to terminate your existing Personal subscription and purchase the Family subscription.
Early termination charges of the remaining months apply. Can I temporarily suspend my subscription? No, temporary suspension of subscriptions is not allowed for Microsoft 365. Early termination charges of the remaining months apply. Can I transfer my ownership for Microsoft 365? We do not allow transfer of ownership for Mobile and Singnet add-ons. For example, if you renew with 2 months left on the subscription, 12 or 24 months will be added and your subscription will not need to be renewed for another 14 months (with a 12 months subscription) or 26 months (with a 24 months subscription).
What happens to the files I stored in OneDrive if my subscription expires? If you cancel your subscription or if it expires, you can still access and download all your files by signing in to OneDrive directly using the Microsoft account you used to set up Microsoft 365. Personal edition subscription will receive 1TB of OneDrive cloud storage per user while Family edition subscription will receive 1TB per user for up to 6 users in the household. What is OneDrive and how much storage do I get with Microsoft 365 Personal and Family subscription? OneDrive is Microsoft’s cloud storage service which allows you to easily access and share documents, photos, and more from any device and even work together on real Office documents. Microsoft 365 Family subscribers will also each get an additional 1TB of OneDrive cloud storage, and 60 Skype calling minutes per month for each user. Microsoft 365 Family allows for up to 6 users with installation on 6 PCs/MACs, 6 tablets and 6 Smartphones.
However, Internet access is required to manage your subscription account, for example to install Microsoft 365 on other devices or to change billing options. Is Internet access required for Microsoft 365? You are able to work offline on your Microsoft 365 applications. To resume access to your files, you would need to renew your Microsoft 365 subscription. After the grace period of 90 days, your files in excess of 5GB will be frozen and you would not be able to access them. You have a grace period of 90 days to access and relocate your files that exceed 5GB. What happens to my OneDrive storage after my Microsoft 365 subscription has expired? Your OneDrive storage limit will be reverted to 5GB.
The applications are tailored to work best on each platform and device, and application availability and features vary by platform and device. Will Microsoft 365 be identical on a PC, a Mac, and a mobile device? No. You should also connect to the Internet regularly to keep the version up to date and get automatic upgrades.
Microsoft Office 365 Personal License Is For
It will work only on 1 mobile device and 1 tablet regardless of operating system. However, Microsoft 365 Personal edition subscription license is for 1 tablet and 1 phone. You will need to download the Microsoft 365 app on your new phone by signing into the same Microsoft Office account that you signed up with. When I change from iOS to Android or vice versa, can the same subscription work on the new device? Yes, the subscription will still work on your new device.
For 5 PCs or Macs, 5 tablets including iPad, Android, or Windows, plus 5 phones. What are the minimum Hardware requirements? Microsoft 365 supports Android KitKat 4.4 or later version and have an ARM-based or Intel x86 processor, iOS 8.Office 365 Personal 1-year subscription. The applications are not automatically updated you must purchase Office again when the new version becomes available. Microsoft Office 2019 suites are only available as a one-time purchase for use on a single PC or MAC. With Microsoft 365, you get the full Office experience on PCs, MACs, Mobile and Tablets (Windows, iPad, and Android).
60 Skype minutes per month and 1 TB cloud storage per user for
